C9560-515 IBM SmartCloud Application Performance Management V7.7 Fundamentals

Number of questions: 50
Number of questions to pass: 36
Time allowed: 90 mins
Status: Live

This exam consists of 6 sections described below.

Section 1: Product Oveview
Given customer monitoring requirements and IBM SmartCloud Application Performance Management (SCAPM) User Guide list the component products in SCAPM so that the user understands the components available.
Given knowledge of SCAPM V7.7, describe the components of that portion of APM 7.7 known as IBM Performance Management for Applications and Infrastructure (formerly known as Application Insight 1.2) so that IBM Performance Management for Applications and Infrastructure is understood.
Given knowledge of SCAPM V7.7 and SCAPM V7.7 documentation, describe the agent metric data included in the SCAPM package so that agent metric data is understood.
Given knowledge of Application Performance Diagnostics (APD) and access APD Wiki, describe APD so that APD is understood,
Given knowledge of SCAPM V7.7, list the databases for which SCAPM V7.7 includes a monitoring agent so that database monitoring agents included in SCAPM V7.7 are described.
Given knowledge of SCAPM V7.7, list the virtual environments for which SCAPM V7.7 includes a monitoring agent so that virtual environment monitoring agents included in SCAPM V7.7 are described.
Given knowledge of SCAPM V7.7, list the resources for which ITCAM for Applications includes a monitoring agent so that resources for which ITCAM for Applications includes a monitoring agent is described.
Given knowledge of SCAPM V7.7, list the ITCAM products and agents included with SCAPM V7.7 so that the ITCAM products and agents included with SCAPM V7.7 are understood.

Section 2: SCAPM UI
Given knowledge of IBM SmartCloud Application Performance Management (SCAPM) V7.7 and the SCAPM UI, describe the content and functions available from the Getting Started page of the SCAPM UI so that the user is aware of the content available.
Given access to SCAMP UI, describe how to view data in the SCAPM UI so that a user can navigate the enterprise view.
Given knowledge of SCAPM V7.7 and the SCAPM UI, describe the content and functions available on the Application Status Overview page of the SCAPM UI so that the user understands the Application Status Overview.
Given an understanding of Application and System metrics, choose the appropriate metric value so that the user can drill down into an associated value of a metric.
Given SCAPM UI server running and supported browser to log in, describe how to customize the dashboard so that SCAPM UI dashboard is customized with new layout.
Given a basic understanding of the SCAPM V7.7, describe the function of the Transaction Performance Summary group widget so that a user understands the Transaction Performance Summary group widget.
Given an understanding of Application and System metrics,describe the widget metric so that the metric is understood.
Given appropriate permissions to change thresholds and having knowledge of SCAPM UI, use change the System Threshold so that the new value is used.
Given SCAPM documentation URL, describe how to add a monitored resource to an application so that a monitored resource is added to an application.
Given knowledge SC APM documentation, describe how to find the definition of a metric for a given component so that a metric can be understood.
Given an understanding of the SCAPM UI ,choose an item from the Instance widget box so that the metric value is displayed.
Given an understanding of the SCAPM UI ,view the End User Transaction data so that it can be determined how end user transactions are performing.
Given access to SCAMP UI or the Tivoli Enterprise Portal (TEP), describe how to find historical data so that a user can find historical data.
Given a basic understanding of the SCAPM V7.7, describe where client, application and transaction groups are configured so that configuration location for the client and transaction groups in the TEP is located.
Given a basic understanding of the SCAPM V7.7, access diagnostic dashboards so that diagnostic dashboards are available.
Given SCAPM UI server running and IBM Tivoli Monitoring (ITM) data provider connected at SCAPM UI server, describe data prefetch interval so that data prefetch interval is understood.
Given SCAPM UI server running, ITM products configured and a supported web browser, add data providers as required so that additional data providers are available.
Given a basic understanding of the SCAPM V7.7, explain how to find additional detail for events displayed in the SCAPM UI so that additional detail is available.

Section 3: TEP
Given the Tivoli Enterprise Portal (TEP) URL and TEP Login and access to the Situation Event Console, describe where the alerts are in TEP so that the location of the alerts in TEP is known.
Given access to IBM SmartCloud Application Performance Management (SCAPM) UI, describe where to locate the threshold violation value and the current value so that a user can view current and violation values of a threshold
Given a basic understanding of theSCAPM V7.7, describe the navigator types available in the TEP so that the available navigator types are understood.
Given IBM Tivoli Monitoring Infrastructure servers running with TEMS and TEPs, log in to TEP using one of the three methods to connect, select, add or modify any workspace so that the navigation in the TEP were described.
Given access to SCAPM UI, describe various transaction tracking topology views so that a user can describe and locate the various transaction tracking topology views.
Given knowledge of SCAPM V7.7 and TEP, create a situation so that a situation is created.

Section 4: SCAPM Agent Objectives and Functionality
Given Knowledge of IBM SmartCloud Application Performance Management (SCAPM) V7.7, enable data provider for SCAPM UI so data provider for SCAPM UI is enabled.
Given knowledge of SCAPM V7.7, list the interfaces that can be used to configure SCAPM V7.7 so that interfaces used to configure SCAPM V7.7 are listed.
Given knowledge of SCAPM V7.7, list the notification options available to SCAPM agents so that notification options available for SCAPM agents are listed.
Given Knowledge of SCAPM V7.7, Explain how to update application support for SCAPM agents so that a description of application support installation into TEP components is available.
Given knowledge of SCAPM V7.7 and SCAPM agents, describe benefits of agentless monitoring so that benefits of agentless monitoring is understood.
Given knowledge of SCAPM V7.7, list the agents which are used for running synthetic transactions so that descriptions of agents which are used for running synthetic transactions is available.
Given Knowledge of SCAPM V7.7, describe the components used to create run the robotic scripts so that Response Time Monitoring is understood.
Given knowledge of SCAPM V7.7, explain the transaction filtering provided by the IBM Tivoli Composite Application Manager for Transactions Application Monitoring Configuration Editor so that transaction filtering provided by the ITCAM for Transactions Application Monitoring Configuration Editor is understood.

Section 5: Infrastructure
Given knowledge of IBM SmartCloud Application Performance Manager (SCAPM) V7.7, explain the function and features of the Tivoli Enterprise Portal (TEP) server so that the TEP is understood.
Given knowledge of SCAPM V7.7 ,describe the function of Tivoli Enterprise Monitoring Server (TEMS) so that the TEMS is understood.
Given Knowledge of SCAPM V7.7, describe the function of the Summarization and Pruning Agent (SPA) so that the SPA is understood.
Given knowledge of SCAPM V7.7, describe the function of the Warehouse Proxy so that the Warehouse Proxy is understood.
Given knowledge of SCAPM V7.7,describe the function of workflows so that workflows are understood.
Given knowledge of SCAPM V7.7, describe how DLAs work with SOA agent so that a list of DLAs and how they work with SOA agent is determined.
Given knowledge of SCAPM V7.7, describe Tivoli Common Reporting (TCR) components and their usage so that a TCR is understood.

Section 6: Performance Tuning and Problem Determination
Given knowledge of IBM SmartCloud Application Performance Management (SCAPM) V7.7 and the SCAPM UI, describe how to troubleshoot the SCAPM UI so that so that SCAPM UI troubleshooting is understood.
Given knowledge of SCAPM V7.7, describe how to troubleshoot the Tivoli Enterprise Portal (TEP) so that TEP troubleshooting is understood.
Given Knowledge of SCAPM V7.7, describe how to troubleshoot the ITM infrastructure so that general troubleshooting steps for the ITM infrastructure are understood.

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Sample Test for Test C9560-515

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This exam has an Assessment Exam option: A9560-515 Assessment: IBM SmartCloud Application Performance Management V7.7 Fundamentals

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Classroom Course

Course Title: IBM TCAM for Transactions 7.3 Implementation and Administration
Course Duration: 4.0 Days
Course Number: TM662G

Course Abstract: IBM Tivoli Composite Application Manager for Transactions is an application monitoring tool. It comprehensively monitors, tracks, alerts, and reports the availability and response time of customer business applications. Applications range from desktop clients to complex distributed composite web applications. In this course, you learn about the features of this product and how the product fits into the ITCAM family of products. You also learn how to install and configure the product, how to monitor applications, and how to track transactions. This course features extensive hands-on lab exercises.

Business Partners – This course does qualify for You Pass We Pay.

Course Title: IBM Tivoli Monitoring 6.3 Advanced Administration

Course Duration: 2 days

Course Number: TM063G

Course Abstract: This two-day course teaches the skills necessary to administer IBM Tivoli Monitoring and the Tivoli Enterprise Portal. The Tivoli Enterprise Portal is used by IBM Tivoli Monitoring, IBM Tivoli Composite Application Manager, and OMEGAMON XE and DE to manage your enterprise environment. In this course you learn about creating queries, links, situations (enterprise and private), autonomous agents, policies, agentless monitoring, and event integration with Netcool/OMNIbus and Tivoli Enterprise Console. This training class is provided in a classroom environment with multiple opportunities for hands-on lab practice. The scenarios used in this class are based on IBM Tivoli Monitoring version 6.3.

Business Partners – This course does qualify for You Pass We Pay.

Overview
PartnerWorld Code: 24018101
Replaces PW Code: Not Applicable

Status: Live
An IBM Certified Associate – SmartCloud Application Performance Management V7.7 is an individual with entry level knowledge and experience with SmartCloud Application Performance Management V7.7. This individual is familiar with the IBM SmartCloud Application Performance Management V7.7 user interface, and TEP, through either hands on experience, or formal or informal education. The associate should have knowledge of the basic to intermediate tasks required in day-to-day use of IBM SmartCloud Application Performance Management V7.7.

Key Competencies:
Explain the functionality and infrastructure of IBM SmartCloud Application Performance Management V7.7.
Describe how to use Tivoli Monitoring V6.3 data.
Knowledge of IBM SmartCloud Application Performance Management V7.7
Knowledge of IBM SmartCloud Application Performance Management V7.7 User Interface Navigation
Describe Tivoli Monitoring V6.3 Event Management.
Understand common application availability and performance metrics including common IT resources.

Recommended Prerequisite Skills

Prerequisite Skills:
Working knowledge of enterprise systems and application management – Skill level 2
Working knowledge of browser usage – Skill level 2
Working knowledge of IBM SmartCloud Application Performance Management V7.7 infrastructure components – Skill level 2
Working knowledge of IBM Tivoli Monitoring V6.3 – Skill level 2
Working knowledge of OS and networking – Skill level 2
Working knowledge of Tivoli Enterprise Monitoring Agents (TEMA) – Skill level 2
Working knowledge of the enterprise-wide monitoring capabilities of IBM SmartCloud Application Performance Management V7.7 – Skill level 2
Working knowledge of problem determination – Skill level 2

Skill Levels:
1 – Basic Skill/Knowledge: Familiarity with basic functionality and concepts, may need to rely on assistance from documentation or other resources.
2 – Working Skill/Knowledge: Working knowledge of functionality and concepts, can use product or explain concepts with little or no assistance.
3 – Advanced Skill/Knowledge: Substantial experience with functionality or concepts, can teach others how to use functionality or explain concepts.
4 – Expert Skill/Knowledge: Extensive and comprehensive experience with functionality or concepts, can create or customize code, architecture, or processes.

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QUESTION 1
Which three options are valid for threshold limits in the IBM SmartCloud Application Performance Management user interface?

A. Fatal
B. Critical
C. Normal
D. Warning
E. Operational
F. Informational

Answer: A,D,F
Reference: https://publib.boulder.ibm.com/infocenter/tivihelp/v63r1/topic/com.ibm.apm.doc_7.6/apmui76 _user.pdf (page 231)

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QUESTION 2
What are the benefits of workflows (sometimes called policies)?

A. They allow taking more than one action either in parallel or sequentially.
B. They allow sending data to a problem ticketing system to open a problem record.
C. They allow using robotic scripts to execute a transaction and receive transaction response times.
D. They allow evaluating a variable value against a previous value to determine if a situation is occurring.

Answer: D

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QUESTION 3
Which information is provided on the Events tab of the IBM SmartCloud Application Performance Management (SCAPM) V7.7 user interface (Ul)?

A. The events forwarded to IBM Tivoli Netcool/OMNIbus.
B. All events where the SCAPM Ul user defined threshold is breached.
C. IBM Tivoli Monitoring (ITM) situation events for SCAPM Ul defined application(s).
D. All ITM situation events available in the Tivoli Enterprise Portal.

Answer: A

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QUESTION 4
Which IBM SmartCloud Application Performance Management component is used to create a script for automated Citrix user interface testing?

A. Citrix ICA Reporter
B. Mercury LoadRunner
C. Rational Performance Tester
D. Rational Transaction Script Tester

Answer: A

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QUESTION 5
How is the Application Management Configuration Editor started?

A. Log in to Tivoli Enterprise Portal and choose Application Management Configuration from the Edit menu.
B. Open Manage Tivoli Enterprise Monitoring Services and choose the Application Management Configuration Editor.
C. Log into Tivoli Enterprise Portal Server and start the command:/opt/iBM/iTM/bin/itmcmd config -A a2.
D. Log in to the IBM SmartCloud Application Performance Management user interface and choose the Application Management Configuration Editor from the AH My Applications widget box.

Answer: A