C9550-417 IBM Blueworks Live and Business Process Manager V8.5.6 BPM Business Analysis

Number of questions: 50
Number of questions to pass: 33
Time allowed: 90 mins
Status: Live

This exam consists of 5 sections described below.

Section 1 – Process Discovery and Inventory 18%
Identify and refine the scope, goals and critical success factors for the project.
Plan and perform process discovery sessions, including who will participate in the session.
Build, categorize and prioritize the process inventory with appropriate scope for the process goals following the IBM BPM methodology.
Construct a process discovery map in Blueworks Live.
Identify the stakeholders’ roles through the Responsible, Accountable, Consulted and Informed (RACI) component of the process.

Section 2 – Process Modeling and Documentation 26%
Construct process models and cases using Business Process Model and Notation (BPMN) including associated business policies.
Identify existing business rules related decision points.
Build process hierarchy to appropriate level of detail.
Identify the values for the Suppliers Inputs Process Outputs Customers (SIPOC) component of the process.
Identify and document the process problems and opportunities for improvement.
Explain the differences of the spectrum between structured and ad-hoc processes.
Create a BPM solution roadmap.

Section 3 – Process Analysis 12%
Analyze and prioritize the process problems and opportunities for improvement.
Perform root cause and value added analysis.
Examine the process performance metrics and identify appropriate Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).
Create the benchmark/baseline measurement (cycle time and cost) for the current state process.

Section 4 – Future State Process Design 32%
Construct and design the future state process to the appropriate level of detail.
Modify the future state process for implementation, incorporating opportunities for improvement.
Identify existing and new integration points for the future state process.
Identify and define the business rules encountered in the future state process.
Model potential decision points using Decision Model and Notation (DMN).
Define the process measurements and reporting requirements for the future process.
Document, prioritize, and categorize the user stories for the future state process.
Determine when to model activities as either human or system based within IBM Business Process Manager, V8.5.6.
Describe the basic case management capabilities of IBM Business Process Manager, V8.5.6.

Section 5 – Playback Methodology and Change Management 12%
Understand the IBM playback methodology.
Create the timeline and key objectives for each iteration and playback of the IBM BPM methodology.
Conduct playback sessions with different stakeholders to gain consensus.
Understand the organizational and process change management approaches for BPM projects.
Collaborate with stakeholders and project management in defining the solution approach.

To prepare for this test, it is first recommended that you are familiar with the job role description and the parameters this certification is based on, as well as have knowledge of the topics outlined in the test objectives/skills measured on the test. Compare your own technical level to the test objectives and the recommended training resources, and then determine for yourself how much preparation you require. Note that these educational sources are recommended, but not required (*) before taking a certification test.

(*) Notes:
The recommended educational resources listed are not intended to be a substitute for, but should complement, relevant practical experience.
Extensive product knowledge is required to pass the test.
Every effort has been made to make the recommended educational resources as complete and as accurate as possible, but no warranty of fitness is implied. The resources provided are on an as is basis. IBM shall have neither liability nor responsibility to any person or entity with respect to any loss or damages arising from course or publication content..

Classroom Course
Course Title: Process Implementing with IBM Business Process Manager Standard/Adv V8.5.6 – I

Course Duration: 5 Days

Course Number: WB819

Course Abstract:
This course integrates training in business process management (BPM) methods and implementation with IBM Business Process Manager V8.5.6. You learn core process modeling and implementation skills, the project development approach, process model implementation fundamentals, and exceptional delivery patterns. These skills improve the speed and quality of process definition and implementation efforts.

Redbook

Empowering your Ad Hoc Business with IBM Business Process Manager

Web Resource

IBM BPM 8.5.6 Knowledge Center

Blueworks Live online context help

Discovering the Decisions within Your Business Processes using IBM Blueworks Live

Process Discovery Best Practices: Using IBM Blueworks Live

Determine the Root Cause: 5 Whys

Overview
PartnerWorld Code: 15010803
Replaces PW Code: 15010802

Status: Live
This intermediate level certification is intended for BPM analysts who discover, define, and analyze complex processes within cross functional areas. These BPM analysts lead and facilitate BPM projects, and communicate business needs for process-oriented solutions.

These BPM analysts are expected to address:
1. Process Discovery and Inventory
2. Process Modeling and Documentation
3. Process Analysis
4. Future State Process Design
5. Playback Methodology and Change Management

These BPM analysts are generally self-sufficient and able to perform most of the tasks involved in the role with limited assistance from peers, product documentation and vendor support services.

To attain the IBM Certified BPM Analyst – Blueworks Live; Business Process Manager Express or Standard Edition V8.5.6 certification, candidates must pass 1 test. To prepare for the test it is recommended for one to refer to the job role and recommended prerequisite skills, and click the link to the test below to refer to the test objectives and the Test preparation tab.
Requirements

This certification requires 1 exam

Exam Required:
Click on the link below to see exam details, exam objectives, suggested training and sample tests.

C9550-417 – IBM Blueworks Live and Business Process Manager V8.5.6 BPM Business Analysis

Each test:
contains questions requiring single and multiple answers. For multiple-answer questions, you need to choose all required options to get the answer correct. You will be advised how many options make up the correct answer. is designed to provide diagnostic feedback on the Examination Score Report, correlating back to the test objectives, informing the test taker how he or she did on each section of the test. As a result, to maintain the integrity of each test, questions and answers are not distributed.