C2070-580 IBM Case Manager V5.0

Test information:
Number of questions: 58
Time allowed in minutes: 90
Required passing score: 72%
Test languages: English

Related certifications:
IBM Certified Specialist – Case Manager V5.0

The test contains six sections totalling approximately 58 multiple-choice questions. The percentages after each section title reflect the approximate distribution of the total question set across the sections.

Section 1 – Planning and Architecture (14%)
Demonstrate understanding of IBM Case Manager Architecture
Identify solutions best addressed by Case Manager
Identify minimum installation requirements
Identify key differences between development and production environments
Identify integrated product capabilities included in base license

Section 2 – Installation and Configuration (10%)
Demonstrate installation knowledge
Demonstrate knowledge of single server installation
Demonstrate knowledge of Case Manager Administration Client (CMAC) functionality
Demonstrate knowledge of deploying add-on software
Demonstrate knowledge of deployment validation procedures

Section 3 – Designing, Deploying and Testing a Case Solution (45%)
Demonstrate an understanding of the Case Manager object model
Demonstrate an understanding of Case Builder and it’s Artifacts
Demonstrate an understanding of Case Client and Space Templates
Demonstrate an understanding of Case Task, Process Fragments and WPS Integration
Demonstrate an understanding of the security model
Demonstrate an understanding of custom mashup pages
Demonstrate an understanding of IBM Case Manager bundled components: Sametime, iLog JRules, Case Analyzer, Case Monitor, Case Content Analytics, eForms
Demonstrate an understanding of the deployment structure
Demonstrate an understanding of solution templates

Section 4 – Extending a Case Management Solution (17%)
Demonstrate knowledge of integrating custom widgets, eForms, iLog JRules and analytics customization
Identify other IBM add-on products to extend Case Manager capabilities
Identify WPS capabilities to extend Case Manager capabilities
Demonstrate an understanding of building a custom application using REST service APIs

Section 5 – Migrating a Solution to a Production Environment (9%)
Demonstrate an understanding of using FileNet Deployment Manager
Demonstrate an understanding of requirements and steps to deploy to production
Demonstrate an understanding of configuring security in a production environment

Section 6 – Troubleshooting (5%)
Describe how to monitor the system
Understanding the Case Manager logs: Case Builder, Case Client, API
Describe important add-on and platform logs external to Case Manager

IBM Certified Specialist – Case Manager V5.0

Job Role Description / Target Audience
This certification test certifies that the successful candidate has important knowledge, skills, and abilities necessary to plan, install, configure, troubleshoot, administer, secure and maintain IBM Case Manager. The candidate must successfully develop and deploy IBM Case Manager solutions and migrate solutions to a production environment.

Recommended Prerequisite Skills

Before preparing for this certification, the following knowledge and skills are recommended and assumed:
Knowledge of IBM Case Manager
Knowledge of IBM FileNet Content Manager
Knowledge of IBM FileNet Business Process Manager
Knowledge of Lotus Mashups
Knowledge of WebSphere Process Server
Knowledge of WebSphere Application Server
Knowledge of DB2

QUESTION 1

Which two components are optional with the IBM Case Manager? (Choose two)
A. IBM Case Analyzer
B. IBM Mashup Center
C. IBM Content Engine
D. IBM WebSphere Process Server
E. IBM Process

Answer: A,D
Explanation:

QUESTION 2

In a distributed system architecture scenario, if installing IBM Case Manager to an existing FileNet
P8 environment, which option applies?
A. Deploy a new P8 5.0 Process Engine server in the existing database collocated with the case
management target object store database
B. Deploy a new P8 5.0 Process Engine server with its own separate database collocated with the
case management target object store database
C. Collocate the existing P8 4.5 Process Engine database with the corresponding target object
store database for case management on Content Engine
D. Collocate the existing P8 5.0 Process Engine database with the corresponding target object
store database for case management on Content Engine

Answer: B
Explanation:

QUESTION 3

A. Content Manager Interoperability Services (CMIS) APIs
B. Case REST APIs
C. Object REST APIs
D. Content REST APIs
E. Analytics REST

Answer: A,B
Explanation:

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