I’m changing jobs and moving to the Trustworthy Computing organization under
Adrienne Hall’s leadership. This was a difficult choice for me to make, but the
right one for my career development. I’ve really enjoyed working in the
Microsoft Certified Professional Community Space, and working with all the great
team players such as Lilia Taylor, Rolando Zarate, Ken Rosen, Trika Harms Zum
Spreckel, and many others who have helped make the MCP community more active and
vibrant over the last year.
We got to see MCP Benefits get launched in October, 2007. There was a lot of
work in involved and some challenges in making this happen for you guys, but it
was worth it. It’s a step in the right direction, and Microsoft Learning is
looking for ways to reward our MCP and MCTS
Training for being Microsoft Certified. We straightened out the MCP welcome
kit mess for now, but we need to keep our eye on it.
If you recall, many of you received vouchers for delays caused by us for not
getting the welcome kits shipped to you in a timely fashion for welcome kits you
placed an order for. You go to see downloadable versions of the certificates for
the new generation certifications such as MCITP, MCPD. We now have a revamped
process, along with plans to shorten the welcome kit shipment times thanks to
the collaborative efforts of many hands chipping in to make this a better
process. We’re looking to utilize the “pizza box” delivery package utilized by
the MCT program to ensure your welcome kits get there undamaged the first time.
We’ve seen our active participation increase almost 20 % last year from all the
MCP who logged in and accessed their benefits and resources from the MCP Secure
Site at https://mcp.microsoft.com/mcp. There’s more cool stuff coming for the
MCP program. You’ll find that being Microsoft Certified does mean something, and
will help you with your career.
Thanks to the assistance of Rajesh Mohan, Rahul Parikh, Donal Cavanagh, and
Venumadhava rao Yandapally, we’ve got better customer issue escalation in place
from the regional service centers to tier 1 to Tier 2 to handle MCP issues
coming in.
There’s still more work to do for us, but I’m confident it’s going to happen.
Quite a few good ideas have come up from the MCP Community on how to add value
to being certified. Microsoft Learning is listening and they are serious about
adding value to certification, and I’ve seen quite a few amazing folks step up
to make things happen in this space behind the scenes.
I’d like to thank Noury Bernard-Hasan, Wayne Anderson, Adam Jaffe, Howard
Dierking, Trika Harms Zum Spreckel, Lilia Taylor, Rolando Zarate, Rob Linsky,
Rick Grindley, Bill Wall, Steve Sheppard, Max Myrick, Helmer Zandenberg, and
many others for their assistance and feedback to help me get ramped up on the
MCP program. In my absence, Ken Rosen will be covering down until we can
identify the next MCP community lead. If you know of any good candidates (must
be Microsoft Certified) who are passionate about adding value to Microsoft
Certifications, and growing the MCP Community, please send them to Ken Rosen to
see if they’re a good fit.
nancy@freetrainingkey.com
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