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QUESTION 1
You are employed as a Desktop Technician at Certkingdom.com. The Certkingdom.com network consists of a
single Active Directory domain named Certkingdom.com.
Certkingdom.com has acquired a computer named Certkingdom-WS624. The operating system on the computer is
Microsoft Windows XP Professional and its specifications are:
• 1 GB of RAM
• 2GHz processor
• 64-MB video adapter
• 60-GB hard disk with 15 GB of free space
You received instructions for installation of Microsoft Windows Vista on Certkingdom-WS624.
After performing fresh installation you need to identify the which of uCertkingdomrade is needed for
supporting Microsoft Windows Aero Experience?

A. You need to uCertkingdomrade the hard disk to 100 GB.
B. You need to clear 40 GB of free space on the hard disk.
C. You need to uCertkingdomrade the memory to 2 GB of RAM.
D. You need to install a 128 MB of RAM video adapter supporting Microsoft DirectX 9, and
Microsoft Pixel Shader 2.0.
E. You need to uCertkingdomrade the processor to a dual-core processor.

Answer: D

Explanation: To support the Microsoft Windows Aero Experience, you need a video adapter that
has at least 128 MB of RAM, support for Microsoft DirectX 9, and Microsoft Pixel Shader 2.0.

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QUESTION 2
You are employed as a network administrator at Certkingdom.com. The Certkingdom.com network consists of a
single Active Directory domain named Certkingdom.com.
A client computer named Certkingdom-WS620 is running Microsoft Windows 2000 with Service Pack 3.
Certkingdom-WS620 also runs some legacy applications. The Certkingdom.com management wants all computers
to be running Microsoft Windows Vista. To this end you have received instructions from the CIO to
uCertkingdomrade Certkingdom-WS620 to Microsoft Windows Vista.
Which two steps should you take to uCertkingdomrade Certkingdom-WS620 and keeping the current applications
intact and not requiring reinstallation?

A. By Installing Windows Vista into a separate partition.
B. By using the Windows Easy Transfer wizard.
C. By uCertkingdomrading to Microsoft Windows XP Professional.
D. By uCertkingdomrading to Windows Vista.
E. By installing the latest version of the Service Pack.
F. By copying your user profile to a removable media.
G. By Performing a clean installation of Windows Vista.
H. By Copying the user profile to the C:\Windows\Users directory.

Answer: C,D

Explanation: To move to Windows Vista without having to reinstall your applications, you need to
do an ‘in-place’ uCertkingdomrade. However, you cannot uCertkingdomrade directly to Windows Vista from
Windows 2000 Professional (you would need a clean install which would delete your applications).
Therefore, you need to uCertkingdomrade to Windows XP Professional first. Then you can uCertkingdomrade to
Windows Vista and keep the applications.

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QUESTION 3
You are employed as a network administrator at Certkingdom.com. The Certkingdom.com network consists of a
single Active Directory domain named Certkingdom.com. All client computers on the Certkingdom.com network run
Microsoft Windows Vista.
Certkingdom.com contains a client computer named Certkingdom-WS621. Certkingdom-WS621 has been assigned to a
Certkingdom.com user named Andy Booth. You received a report from Andy Booth complaining that CertkingdomWS621
is performing slower than it should. You have a suspicion that it could be malware that is
causing the problem.
How can you find out what is causing the problems?

A. You need to run a Windows Defender scan.
B. You need to view the processes list in Task manager.
C. You need to view the startup items in the System Configuration utility.
D. You need to run Disk Defragmenter.

Answer: A

Explanation: Windows Defender is an application that can scan for malware or other potentially
harmful files. You can initiate a Windows Defender scan to scan all the files on your system for
malware or other potentially harmful files.

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QUESTION 4
You are employed as a network technician at Certkingdom.com. The Certkingdom.com network consists of a
single Active Directory domain named Certkingdom.com. All client computers on the Certkingdom.com network run
Microsoft Windows Vista.
A Certkingdom.com user named Andy Booth has been assigned a client computer named Certkingdom-WS629.
One morning Andy Booth complains that Certkingdom-WS629 does not produce any sound when he
views a video file clip. You open the Device Manager as shown below.

What configuration change should you make to Certkingdom-WS629?

A. You need to update the driver for the audio device.
B. You need to uninstall the device then run a hardware scan.
C. You need to enable the audio device in Device Manager.
D. You need to change the IRQ for the device.
E. You need to run Microsoft Windows Update and install the latest updates for Certkingdom-WS629.
F. You need to replace the audio device with one that is compatible with Windows Vista.

Answer: C

Explanation: The icon by the sound device (the Creative SB Live! Series device) shows that the
device is disabled. Therefore, to receive audio output from Certkingdom-WS629, you simply need to
enable the device. You can do this by right-clicking on the device and selecting Enable.

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QUESTION 5
You are employed as a help desk technician at Certkingdom.com. The Certkingdom.com network consists of a
Workgroup named Certkingdom. The client computers on the Certkingdom.com network run a mix of Windows XP
Professional and Windows Vista. You
The Certkingdom.com management wants to conduct a meeting with all their users. You need to facilitate
this meeting. However, invitation to the Certkingdom.com users are not getting sent as they do not appear
in the Invite people list of the Microsoft Windows Meeting Space meeting.
What should you do to be able to invite all Certkingdom.com users to the Windows Meeting Space
meetings? (Each correct answer presents part of the solution. Choose TWO.)

A. You need to instruct the Certkingdom.com users with Windows XP Professional computers to create an
exception for invitations from Windows Meeting Space in the Microsoft Windows Firewall.
B. You need to uCertkingdomrade the Windows XP Professional computers to Windows Vista.
C. You need to configure the Windows XP Professional computers to use Microsoft NetMeeting to
connect to the meeting.
D. You need to instruct all members of the Certkingdom workgroup to sign in to the People Near Me feature.
E. You need to install Service Pack 3 on the Windows XP Professional computers.

Answer: B,D

Explanation:

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